Privacy Policy & Terms of Use

Accounts, Passwords, and Security

Certain features or services offered on or through the OFFLINE website may require you to create an account. You are solely responsible for maintaining the confidentiality of your account credentials, including your password, and for all activities that occur under your account. You agree to promptly notify OFFLINE at info@designedoffline.com of any unauthorized use of your account or any other breach of security.

You may not use another person's account or password without their express permission. OFFLINE is not liable for any loss or damage arising from your failure to comply with these obligations.

OFFLINE has implemented industry-standard security protocols to protect customer information, including but not limited to:

  • Encrypted storage of sensitive data

  • Secure Socket Layer (SSL) encryption for data transmission

  • Regular software updates and security patching

  • Controlled access to administrative areas

  • Protection against common cyber threats, including SQL injection and cross-site scripting (XSS)

  • Monitoring of suspicious activity and IP logging for fraud prevention

Disclaimers

OFFLINE does not guarantee that the website or any feature, content, or service will be error-free or uninterrupted. All content is provided "as-is" and "as-available," without warranty of any kind. OFFLINE disclaims all warranties, express or implied, including warranties of accuracy, merchantability, non-infringement, or fitness for a particular purpose.

We do not guarantee that files or data downloaded from our site will be free from viruses or harmful code. Users assume full responsibility for the use of the website. Your sole remedy for dissatisfaction with the site or its contents is to discontinue use.

OFFLINE reserves the right to modify or discontinue the website (or any portion thereof), to revise these terms, or to perform maintenance at any time without notice.

Limitation of Liability

Except where prohibited by law, OFFLINE will not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profit or data, in connection with your use of the website, even if OFFLINE has been advised of the possibility of such damages.

Indemnity

You agree to indemnify and hold OFFLINE, its founders, partners, employees, agents, and affiliates harmless from any claims, losses, damages, liabilities, or expenses (including legal fees) arising out of your use of the website or your violation of these terms.

Violation of These Terms

OFFLINE may disclose any information we have about you if we determine such disclosure is necessary in connection with an investigation of any violation of these Terms of Use. We reserve the right to disclose any data required by law, legal process, or governmental request.

You agree that OFFLINE may preserve or disclose any communication between you and OFFLINE if required to:

  1. Comply with legal obligations

  2. Enforce our Terms of Use

  3. Resolve disputes or respond to claims

  4. Protect our rights, property, or safety, or those of our users

We reserve the right to suspend or terminate access to the website at any time, without notice, for any reason including but not limited to violations of these Terms of Use.

Governing Law and Dispute Resolution

These terms are governed by the laws of Canada. Any dispute arising from your use of the site will first be subject to good faith negotiation or mediation. If unresolved, it may be brought before a court of competent jurisdiction in Canada. Claims must be filed within one (1) year of the incident.

Privacy & Data Use

We respect your privacy. Any personal data collected through purchases, forms, or user accounts will only be used to process transactions, manage rentals or consultations, and communicate with you regarding OFFLINE services. We do not sell or rent your personal information to third parties. Data is stored securely and access is restricted.

Use of Cookies

The website may use cookies to enhance user experience and analyze site traffic. By using the website, you consent to the use of cookies in accordance with standard web practices.